![]() This will automatically complete the setup process.ĥ. If you choose to “Scan barcode,” use your old phone to scan the QR code displayed on the screen of your new device. You will be presented with two options: “Scan barcode” or “Enter a provided key.” Choose the option that suits your situation.Ĥ. Open the Google Authenticator app on your new device and tap on the “+” icon to add a new account.ģ. On your new device, download and install the Google Authenticator app from the App Store (for iOS) or Google Play Store (for Android).Ģ. One of the first steps you should take is to sync the Google Authenticator app to your new device. If you have recently upgraded to a new device or simply lost your old one, it’s important to know that you can still access Google Authenticator. Stay vigilant and secure your online accounts! Method 1: Syncing Google Authenticator to a New Device Remember, it is essential to set up alternative options for two-factor authentication, such as recovery phone numbers or backup email addresses, to avoid similar issues in the future. Wait for their response and follow their instructions to regain access to your Google Authenticator.Explain your situation and provide the necessary details to help them verify your identity.Choose the method through which you prefer to contact Google (phone, email, or chat).You can reach out to Google Support for further assistance. If the above methods didn’t work for you, don’t despair. Method 3: Contacting Google Support for Assistance Enter one of your backup codes and follow the prompts to reset your password.Follow the on-screen instructions and select the “Try another way” option if prompted to provide your backup codes.Enter your email address or phone number associated with your Google account.Go to the Google Account Recovery page.However, if you have backup codes saved or printed, you can easily regain access to your accounts. If you haven’t enabled backup codes for your Google Authenticator app, this method may not be useful. ![]() Method 2: Using the Google Authenticator Backup Codes Scan the QR code or import the file on your new phone to sync the accounts.Select “Transfer accounts” or “Export accounts” and follow the prompts to generate a QR code or export a file. ![]()
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